AMD 19. 3. 1 Graphics Driver Accident When Loading Netflix (Fixed)
AMD 19. 3. 1 Driver Issue: Whole PC Freezes When Loading Netflix
Introduction
Users who have recently updated their particular AMD graphics individuals to version 20. 3. 1 include reported experiencing a new severe issue in which their entire PC freezes indefinitely when attempting to fill Netflix. This issue has been affirmed to affect both AMD Radeon RX and Vega sequence graphics cards.
Signs
When affected users try to load Netflix, either by way of the web internet browser or the desktop computer application, their entire PC will stop completely. The monitor will become unconcerned, and all suggestions devices will end to function. The particular only way for you to recover from the freeze is in order to perform a difficult reset by pushing the power switch on the pc case.
Cause
The particular root cause regarding this issue will be still under exploration by AMD. Even so, it is thought to be connected to an abiliyy matter between the brand-new driver and Netflix's video decoding process.
Workaround
Until AMD releases the correct for this concern, there are some sort of few workarounds of which users can consider:
- Rollback in order to a prior driver variation: Remove the AMD nineteen. 3. 1 driver and reinstall an old version, some as 19. 3. 2.
- Disable computer hardware acceleration in Netflix: Launch the Netflix website browser or personal computer software and go to Settings > Record. Uncheck the particular box next for you to " Use hardware acceleration when obtainable. "
- Switch to be able to some sort of different web browser: Attempt loading Netflix in a new different word wide web visitor, such simply because Google Chrome or Mozilla Firefox.
Possible Solutions
AMD is aware involving this issue and even is working on a new fix. In the meantime, consumers are advised for you to use the workarounds described above. This following possible options may also assist:
- Update House windows: Make sure that your Glass windows operating system will be up to time with the most current safety measures patches in addition to updates.
- Update BIOS: Take a look at with your hauptplatine or perhaps system maker for any accessible BIOS updates that will may possibly improve suitability with the AMD car owner.
- Reinstall Netflix: Remove and reinstall typically the Netflix web web browser extension or desktop software.
- Disable overclocking: When you have overclocked your AMD GPU, try resetting it to default settings.
Conclusion
The AMD 19. a few. 1 graphics drivers issue that will cause whole PCs to freeze when loading Netflix is a significant problem that affects many users. While AMD is usually working on the solution, users may use the workarounds mentioned above in order to mitigate the concern until a correct is released. This is important for you to check for updates regularly and follow the official AMD support channels regarding the latest information on this matter.