AMD 19. 3. a single Graphics Driver Crash When Loading Netflix (Fixed)
AMD 21. 3. 1 Drivers Issue: Whole PC Freezes When Loading Netflix
Intro
Users who include recently updated their particular AMD graphics owners to version 20. 3. 1 possess reported experiencing a severe issue where their entire PC freezes indefinitely when attempting to insert Netflix. This matter has been verified to affect the two AMD Radeon RX and Vega sequence graphics cards.
Signs
When affected users try to fill Netflix, either by way of the web browser or the personal computer application, their complete PC will freeze completely. The display screen will become unresponsive, and all suggestions devices will stop to function. Typically the only way to be able to recover from the particular freeze is for you to perform a hard reset by pressing the power button on the computer case.
Cause
Typically the root cause involving this issue is usually still under research by AMD. On the other hand, it is thought to be linked to an abiliyy concern between the brand-new driver and Netflix's video decoding process.
Workaround
Until AMD releases the correct for this issue, there are a few workarounds that users can consider:
- Rollback in order to a prior driver edition: Uninstall the AMD nineteen. 3. 1 motorist and reinstall an elderly version, such as 19. a couple of. 2.
- Disable components speed in Netflix: Kick off the Netflix internet browser or personal computer app and get to Settings > Play-back. Uncheck this box next to be able to " Use hardware speeding when offered. "
- Switch to some sort of different internet browser: Attempt loading Netflix within a new different net internet browser, such mainly because Google Chrome or Mozilla Firefox.
Possible Solutions
AMD is aware involving this issue in addition to is working upon the fix. Throughout the meantime, users are advised in order to use the workarounds pointed out above. The following possible options might also support:
- Update Home windows: Assure that your Glass windows operating system is up to time with the newest protection patches in addition to updates.
- Update THE BIOS: Check out with your motherboard or even system producer for any accessible BIOS updates that will might improve suitability with the AMD motorist.
- Reinstall Netflix: Get rid of and reinstall typically the Netflix web browser extendable or desktop application.
- Disable overclocking: In the event that you have accelerated your AMD GPU, try resetting this to default options.
Conclusion
The AMD 19. three or more. 1 graphics car owner issue that leads to whole PCs to be able to freeze when loading Netflix is a significant problem the fact that affects many users. While AMD is usually working on the solution, users can use the workarounds mentioned above to be able to mitigate the concern until a repair is released. The idea is important in order to check for revisions regularly and follow the official AMD support channels with regard to the latest info on this subject.